A key that turns with difficulty does not always mean the whole lock must be changed. Fixtures & Fittings Services - Benelux examines cylinder replacement and multipoint lock requests with the door and the observed defect in mind.

A Fixtures & Fittings Services - Benelux professional replaces the cylinder and fits a multipoint lock on a wooden front door, with his work equipment neatly laid out on the floor.
At a glanceA key that turns badly does not mean changing the whole lock: the cylinder and the multipoint lock are two separate parts, and the replacement is chosen after examining the real defect.

Closing becomes difficult

You have to lift the handle several times before turning the key. Or the cylinder resists while the door seems properly in place. The problem can also be lost keys or a change of occupant: the mechanism works, but you want to renew the access.

Why distinguish the cylinder from the lock?

The cylinder receives the key; the lock does the closing. A multipoint lock acts on several points of the door. Replacing the cylinder does not necessarily correct an alignment defect or a damaged mechanism. Forcing it risks making the blockage worse.

Preparing the choice of the part

Send a photo of the door, the lock and, if the door opens normally, of its edge. Indicate whether the difficulty appears with the door open, closed, or in both cases, without repeated forced attempts. The examination serves to determine whether the work concerns the cylinder, the lock, the keeps or the adjustment of the door. The dimensions and the compatibility must be checked before ordering a part.

What determines the work

The type of door, the number of locking points and the observed defect shape the estimate. Describe your request to get an estimate. If a paid visit is considered, its terms are agreed in advance.

Close-up of a technician's hands inserting a new security cylinder into the door and fastening it precisely with a screwdriver.
Precise fitting of the new security cylinder.

Frequently asked questions

Does a stiff key mean a new lock?
Not necessarily: the cylinder and the lock are separate parts, and the defect can also come from the door's alignment.
What should I photograph?
The door, the lock and, if the door opens normally, its edge - plus when the difficulty appears (door open, closed or both).

Tell us about your request

Call +32 472 88 08 66 or send your photos via WhatsApp, with your commune and the defect you observe.

Prefer to write? Contact Fixtures & Fittings Services - Benelux or leave a request via the quote form at the bottom of the page. A few photos on WhatsApp are often enough for a first answer.

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