Your intercom no longer rings, the conversation has become inaudible, or the door stays shut when you press the release button? Fixtures & Fittings Services - Benelux examines your installation to tell a communication fault from an access problem.
The visitor waits at the entrance
You hear someone knocking at the building door while your handset never rang. In another home, the bell works but the conversation cuts out. Sometimes everything seems normal until the moment you press the release: the visitor stays outside. These differences are useful. They make it possible to describe the problem without concluding too quickly that the whole installation must be replaced.
What the fault changes in daily life
You have to go downstairs to receive a delivery, a visitor leaves, or the occupants leave the entrance open to compensate for the fault. The defect can concern one flat or a piece of equipment shared by the building. State whether your neighbours notice the same thing, without dismantling their devices.
Preparing a repair or a replacement
Photograph the outdoor panel, the indoor handset and any readable references. Indicate what still works: call, listening, speech and the door release command. Also mention a fault that is intermittent or appeared after building work. Fixtures & Fittings Services - Benelux examines the possibilities of a repair, the replacement of one element or a wider overhaul. The existing wiring and the compatibility between devices must be taken into account. A new panel is not chosen on its dimensions alone.
What determines the estimate
The number of handsets concerned, the elements to keep, the available references and the access to the common areas influence the work. Describe your request to get an estimate. If a paid visit is considered, its terms are agreed in advance.
Frequently asked questions
Does a faulty intercom mean replacing the whole installation?
What should I photograph before the visit?
Tell us about your request
Call +32 472 88 08 66 or send your photos via WhatsApp, with your commune and what still works.
Prefer to write? Contact Fixtures & Fittings Services - Benelux or leave a request via the quote form at the bottom of the page. A few photos on WhatsApp are often enough for a first answer.
