A piece of key has stayed in the cylinder? Avoid pushing the fragment or forcing with another object. Fixtures & Fittings Services - Benelux examines the possibilities of extraction and checks whether the cylinder can keep working.
The key breaks as you turn it
You try to open the door and part of the key stays in your hand. The door can be open, closed or still locked. That position, and the previous state of the lock, matters for preparing the job.
Preserving the mechanism
An improvised attempt can drive the fragment deeper or damage the inside of the cylinder. A broken key does not automatically mean a new lock: if the fragment comes out cleanly and the cylinder is intact, the lock can often keep working with a new key.
Preparing the extraction
Do not try anything more with another key or a tool. Photograph the cylinder and indicate whether the door is open, closed or locked, and whether you have a spare key. If the cylinder must be replaced afterwards, the dimensions and the number of keys are settled at the same time.
What determines the job
The position of the fragment, the state of the cylinder and the access to the door shape the estimate. Describe your request to get an estimate. If a paid visit is considered, its terms are agreed in advance.
Frequently asked questions
Does a broken key mean a new lock?
What should I do before the visit?
Tell us about your request
Call +32 472 88 08 66 or send a photo of the cylinder via WhatsApp, with the position of the door.
Prefer to write? Contact Fixtures & Fittings Services - Benelux or leave a request via the quote form at the bottom of the page. A photo of the cylinder is often enough for a first answer.
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